General terms and conditions

1 Booking

1.1 Upon the receipt of the reservation the Weltcafé will send a confirmation invoice to the guest at which point a legally binding contract is made between the Weltcafé and the guest.

2 Arrival and departure

2.1 Unless otherwise agreement the supply of the room is possible from 2 p.m. at the day of arrival and the room must be handed over until 11 a.m. at the day of departure.

2.2 Differing times need to be arranged with the Weltcafé in advance. A differing time of arrival can also be arranged by phone.

3 Services

3.1 The contractual range of services of the Weltcafé arises from the concluded agreements which are mentioned in the written confirmation.

3.2 All our rates include the value added tax (presently 19%).

4 Payment

4.1 The balance of the accomodation rate is payable cash at the date of departure on site against receipt or in advance per invoice.

4.2 In the case that a guest abandons his stay ahead of time, nevertheless, he remains obligated to pay for the whole booked stay.

5 Cancellation

5.1 If the guest wishes to cancel the reservation he must notify the Weltcafé immediately in writing by email, fax or letter.

5.2 The cancellation charges that will apply are as follows:

• 7 days and more before the arrival date - no cancellation charge
• Less than 7 days before the arrival date - 80% of the total agreed price
• When a guest does not arrive without having cancelled - 100% of the total agreed price

However if the Weltcafé can rent the room the cancellation charges are reduced by the amount which the Weltcafé receives by renting.

6 Liability

6.1 The guest is liable to the Weltcafé for any damages caused by him or his guests.

6.2 The Weltcafé is not liable for any loss of valuables.

Dresden, 13 Nov 2008